About ArogyaJivan

Our Mission

We exist to make high-quality healthcare in India easier to understand and access. We do this by curating transparent information, enabling informed decisions, and coordinating care with reputable hospitals and specialists.

What We Do

• Curate hospital and doctor profiles with training, experience, procedures performed, and focus areas.
• Explain procedures in plain language, with references, risks, expected recovery, and alternatives.
• Offer indicative cost ranges and inclusions/exclusions based on typical hospital packages.
• Assist with appointment scheduling, documentation guidance, and itinerary coordination.
• Provide case-handling support (non-clinical) before admission and after discharge.

What We Do Not Do

• We do not provide medical diagnoses or treatment; your treating clinicians make medical decisions.
• We do not replace emergency services. In case of emergency, call local emergency numbers immediately.
• We do not guarantee clinical outcomes, visa decisions, or insurance approvals.

How We Work (Patient Journey)

1. Inquiry: Share your case summary, existing reports, and preferences (city, timelines, budget).
2. Shortlisting: We identify suitable hospitals/doctors based on specialty, case complexity, and availability.
3. Clinical Fit: Your treating doctor reviews reports and proposes the next diagnostic or treatment steps.
4. Estimate & Plan: Receive an indicative cost range, length of stay, and pre-admission requirements.
5. Coordination: Appointment scheduling, admission facilitation, and non-clinical logistics support.
6. Aftercare: Discharge summary collection, follow-up scheduling, and general guidance post-procedure.

How We Select Hospitals & Doctors

We continuously review providers against criteria such as:

• Accreditations (e.g., NABH, JCI), infrastructure, and infection-control practices.
• Team experience, volumes for the specific procedure, and availability of ICU/advanced support.
• Transparent pricing practices and clarity of package inclusions/exclusions.
• Patient feedback patterns and escalation responsiveness.

Providers may change over time; we update our panels as data evolves.

Editorial Standards & Medical Review

Our health content is created by writers and editors, then—where applicable—reviewed by a qualified clinician for accuracy and completeness. We label pages with bylines, review dates, and update notes. Learn more in our Editorial Policy and Medical Review Policy.

Pricing & How We Make Money

• Free for patients: Our information and coordination support is typically free to patients.
• Provider payments: Some hospitals may pay us a standard facilitation fee for referrals. This does not change your hospital bill.
• No pay-for-preference: Fees do not influence our editorial content, medical review, or the options we present. We disclose material relationships on relevant pages.

See our Terms & Conditions for more details.

Your Privacy & Data Security

We handle personal and health information with care and only share it with your consent to support your case (e.g., with a hospital for scheduling). Access controls and reasonable safeguards are in place; however, no system is perfectly secure. For details, read our Privacy Policy.

Accessibility & Language Support

We aim for readable content, mobile-friendly layouts, and alt text for key images. If you need translations or interpreter support, tell us—we’ll coordinate with providers wherever feasible.

Important Limitations & Disclaimers

• Information on this site is for general awareness and does not replace advice from your clinician.
• Indicative costs are estimates; the final bill depends on your diagnosis, tests, length of stay, consumables, and complications (if any).
• Treatment eligibility and timing are determined solely by the treating hospital/doctor.

Feedback, Complaints & Escalations

We value feedback. Write to support@arogyajivan.com. For urgent safety concerns during treatment, contact the hospital’s patient relations desk and copy us so we can help escalate.

Company & Contact